*No-Show Protection Policy* A deposit of $104.00  is required upon booking to secure your appointment.

The remaining balance can be settled in one of two ways:

*Payment Options*

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- Payments made via credit or debit card will incur a 4% transaction fee based on the full service price, which is already included in the prices displayed on our website.

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- For payments made through Venmo, Zelle, or Cash, no transaction fee will apply, and you will receive a discount equivalent to the 4% fee on the online price.

If you need to cancel an appointment we ask that you do so at least 24 hours in advance. Appointments canceled without 24 hours notice will result in a charge of $100 of the full appointment value. Appointment Confirmation Emails and Texts are sent 48+ hours in advance of your appointment as a courtesy. Thai Serenity spa, facial massage. Is not responsible for unconfirmed, missed appointments..Our policy is designed to respect other clients and provide compensation to our therapists, who rely on us to manage their schedules and their careers, thank you for your understanding.